AM Highlights Protection For Consumers

CARL SARGEANT AM HIGHLIGHTS BETTER PROTECTION FOR CONSUMERS BUYING IN THE HOME
Carl Sargeant, AM for Alyn and Deeside, is highlighting the news that, from today, consumers who buy from salespeople who visit them in their own homes will have seven days to cancel the agreement. The law has always provided a one week cooling off period when buying from salespeople whose visit has not been sought out by the homeowner. However, changes to the regulations mean that provided the transaction is for more than £35, consumers will now have a seven day period in which to cancel any agreement they enter into, regardless of whether they initiated the visit or not.Mr Sargeant said: “I welcome these changes to regulations which are great news for consumers.“People can feel more pressurized to make a purchase when a salesperson visits them at home, and this new piece of legislation will give consumers time to “cool off” and think about whether they have entered into an agreement that they are sure about.The new Doorstep Selling Regulations will cover all salespeople who visit consumers in their homes to sell any goods and services such as conservatories, double glazing, and orthopaedic furniture.The new regulations also mean that doorstep sellers are required to inform customers in writing of their right to cancel.